Follow-up·September 17, 2024

On September 17, 2024, at 10:20am, Licensing Program Analysts (LPAs) Jessica Cho and Edward Kim conducted an unannounced case management visit for the purpose of interviewing Resident #1 (R1) in connection to a pending investigation at another licensed facility, Complaint Control Number: 22-AS-20240910152630. LPAs were greeted and granted entry by Caregiver Martha Zea and explained the purpose of the visit. Caregiver Zea notified Administrator (Admin) Bryant So by phone. Administrator Rochel Malaca was also advised of the visit by phone. LPAs spoke to Administrator So explaining the reason for the visit and authorized Caregiver Zea to sign the report on his behalf. During today's visit, LPAs interviewed R1 and obtained records of R1, such as Physician's Report and Face Sheet. An exit interview was conducted with Caregiver Martha Zea, and a copy of this report including the LIC811 were provided at the end of the visit.