Complaint·June 1, 2023

two med tech’s and one caregiver during Noc shift 11:00pm to 7:00am. Personnel Report reveals that two staff members cover job scope of both Med Tech and Caregivers and two house keepers are present between the hours of 9:00am to 5:00pm. Based off information obtained this agency has investigated the complaint alleging Insufficient staffing to meet resident needs. We have found that the complaint was UNFOUNDED , meaning that the allegation was false, could not have happened and or is without a reasonable basis. An exit interview was conducted with Executive Director and a copy of this report along with a copy of appeal rights was provided to facility. Based off information gathered although the allegation Facility is unsanitary may have happened or is valid , there is no preponderance of evidence to prove the alleged violation did or did not occur , therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Executive Director and a copy of this report along with a copy of appeal rights was provided to facility.