complaint·April 25, 2023

During the initial complaint investigation, LPA Haley interviewed 5 individuals who live or work on Saga Drive near the facility to gather additional information regarding the complaint allegation. LPA Haley attempted to interview 2 additional individuals on Saga Drive, but they both declined to be interviewed. 4 of 5 people that did take the time to be interviewed did not provide any information that supports the complaint allegation. LPA Haley interviewed two facility staff, one resident and the facility Administrator Karmian Calangi over the phone. 2 of 4 interviews conducted with facility staff and the resident revealed there was a gathering in the garage a few months back (February 2023), but there was no party. The majority of the information gather from the final four interviews was consistent with the information provided by the individuals from the neighborhood that were interviewed. Based on the information gathered during the investigation, document review and interviews, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted and a copy of this report was provided.