Follow-up·October 10, 2023

Licensing Program Analyst (LPA) Jessica Cho arrived unannounced for the purpose to conduct a Case Management visit. LPA met with Administrator (Admin) Leonora Amorsolo and explained the reason for the visit. It was established during the staff interviews in connection to Complaint Control Number: 22-AS-20230714131828 that the live-in Staff #1 (S1) does not provide assistance to residents in their Activities of Daily Living (ADLs) in the evenings. During the course of today's visit, LPA verified on the Personnel Report and through three out of three staff interviews confirming the presence of an additional staff in addition to S1 during the nocturnal hours. Based on the observations and interviews made during today’s inspection, no deficiencies are being cited per Title 22 Division 6 Chapter 8 of the California Code of Regulations. Due to the Administrator's time constraints, Admin authorized House Manager to sign the report on her behalf. An exit interview was conducted with House Manager Verigilio Galang, and a copy of this report was provided to the HM at exit.