complaint·April 14, 2026

During the interviews with residents, Resident 4 (R4) reported that the residents are provided with activities according to their needs. Per R5, he requested a ping pong table and reported that they got it right away. R6 stated that the residents are placed in activities similar to their needs. During the interviews with staff, Staff 1 (S1) reported that the activities are tailored to the residents' needs. Per S2, the activities are related to the residents likes and dislikes. During the interviews the ED stated that R1 had been complaining about Memory Care residents coming down for activities and/or hanging out in the patio. Per ED, the residents are properly schedule for activities according to their social factors and needs. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegation occurred as reported due to conflicting information. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violations occurred; therefore, this allegation is deemed UNSUBSTANTIATED. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with ED Valencia, and a copy of this report was provided to the facility.