Incident investigation·September 13, 2023

This unannounced Case Management – Incident inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of following up on a self-reported incident report received in the Orange County Regional Office (OCRO) on 09/12/23 regarding an allegation of abuse made by Client #1 (C1). LPA met with Administrator (AD) Margie Rose Santos and discussed the purpose of the inspection. During today’s inspection, LPA conducted a health and safety check on C1 and all other clients present and observed no health and safety issues. LPA interviewed AD, C1, C1’s family member, 2 additional clients, and 2 staff. LPA requested and reviewed C1’s Individual Service Plan, Individual Program Plan, Behavior Tally Sheets, and Body Check. The evidence obtained did not substantiate the allegation. Based on the information obtained during today’s inspection, no deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted and a copy of this report was discussed with and provided to facility representative.