complaint·April 22, 2024

once a week. Staff interviewed that laundry service did stop January 1, 2024 but resumed sometime around March 8, 2024. R1's family reported that they had been doing R1's laundry and washing R1's linens the majority of the time since January 2024. Based on the information gathered through record review and interviews the allegation is deemed unsubstantiated, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. The investigation into the allegation, staff do not provide the resident with clean bed linen, revealed the following. It was alleged that the facility staff do not regularly change R1's bed linens. Staff interviewed reported that the bed linens are washed and changed once a week. R1's responsible party stated that they have washed R1's bed linens and changed the sheets but do not know how often the facility changes them. R1 reported that their bed linens are changed around once a week by family or facility staff but can't provide exact dates. LPA inspected R1's room and observed clean linens on R1's bed. Based on the evidence provided the allegation is deemed unsubstantiated, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and a copy of the report provided.