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Inspection visit

Complaint

WESTMINSTER TERRACELicense 306006195
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Resident 2 (R2) said resident are treated with respect, and said, “we have some good ones, especially from the agency.” Based on the information gathered during the investigation through interviews, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, the allegation is deemed unsubstantiated. An exit interview was conducted, and a copy of this report was provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(f)(1)Type B

    Care and supervision as defined by statute and rules

    Basic Services(f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).Health and Safety Code section 1569.2(c) provides:(c) "Care and supervision" means the facility assumes responsibility for, or provides or promises to provide in the future, ongoing assistance with activities of daily living without which the resident’s physical health, mental health, safety, or welfare would be endangered. Assistance includes assistance with taking medications, money management, or personal care.This requirement was not met as evidenced by: On more than one occasion facility staff has failed to respond to request for assistance. Including a request made by LPA Haley during the initial visit when a pull cord was pulled to see how long it would take for a caregiver to respond. There was no response and around the 16 or 17 minute mark LPA Haley contacted facility staff regarding the issue. This poses a potential health and safety risk to persons in care.

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FAQ · About this visit

Common questions about this visit

What happened during the February 19, 2026 inspection of WESTMINSTER TERRACE?

This was a complaint inspection of WESTMINSTER TERRACE on February 19, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to WESTMINSTER TERRACE on February 19, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.