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Inspection visit

Routine inspection

STERLING SENIOR COMMUNITY 9License 3060062014 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

On October 3, 2025, at 8:00am, Licensing Program Analyst (LPA) Eboni Bentley conducted an unannounced required 1-Year annual visit using the CARE Inspection Tool. Upon arrival at the facility, LPA Bentley was greeted and granted entry by Caregiver (CG) Olimpia Lang, after stating the purpose of the visit. Administrator (AD) Sheryl Tongol arrived at the facility at short time later and was present throughout the inspection. The facility is licensed to operate for six (6) non-ambulatory residents, of which one (1) may be bedridden, and has a hospice waiver for four (4) residents. The building is a single story structure located in a residential neighborhood. It consists of the following: six (6) resident bedrooms, one (1) staff bedroom, four (4) bathrooms, living room area, dining area, kitchen, an outdoor covered seating areas, and an attached two car garage. During the inspection, LPA obtained copies facility records including: Resident/Staff Roster, LIC 500 (Personnel Record), Staff Schedules for September and October 2025, and proof of Liability Insurance. Based on record review and interviews, S1 and S2 was not associated prior to working at the facility which poses an immediate Health, Safety, or Personal Rights risk to persons in care. Civil Penalties Assessed. LPA Bentley toured inside and outside of the physical plant with AD Tongol. There were no bodies of water or obstructions on the premises. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, storage for each resident’s personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked and available at the time of visit. Bathrooms were found to be clean and operational. The water temperatures in four (4) bathrooms measured between 122.5 – 132.9 degrees F. A deficiency is being cited. Continues on LIC 809-C A comfortable temperature of 76 degrees F was maintained in the facility. LPA Bentley observed the facility to be sanitary and appropriately furnished at the time of the visit. Storage areas for personal hygiene, cleaning supplies, toxins, and sharps objects were stored and not accessible to residents. The kitchen was inspected and there is a two-day supply of perishable and seven-day supply of non-perishable food available and maintained properly. Emergency safety drills were last conducted on July 11, 2025, and conducted quarterly. First aid kit is maintained and contains all the necessary elements. During the visit, the smoke detectors and carbon monoxide detectors were tested and operable. A working telephone (714-594-3568) remains available, and the facility has a device that can be used for video teleconference purposes. Emergency food, emergency water, and emergency supplies were stored in the garage. The facility has two (2) fire extinguishers that were charged, mounted, and last serviced on July 11, 2025. Liability Insurance is effective November 18, 2024, and expires on November 18, 2025. LPA Bentley conducted an audit of six (6) resident files (R1-R6), five (5) staff files (S1-S5), and medication and medication administration review were conducted. A review of six medication administration records revealed inconsistencies, and a deficiency is being cited. During the visit, LPA Bentley conducted resident interviews and staff interviews regarding care provided. Based on observations, deficiencies and civil penalties are being cited during this visit as per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted, and a copy of this report, LIC809-D, LIC811s, LIC421BG, and appeal rights were provided to Administrator Sheryl Tongol at the end of the visit.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(e)(2)Type A

    Based on LPA observations, the licensee did not compy with the section cited above in three out of three resident bathrooms where hot water temperatures measured between 122.5 and 132.9 degrees F. This poses an immediate risk to persons in care.

  • 87355(e)(3)Type A

    Based on observation and record review, the licensee did not comply with the section cited above in two out of five staff records, which poses a potential risk to residents in care. S1 and S2 were not associated to the facility at the time of the inspection. Two Civil Penalties are Assessed.

  • 87608(a)Type B

    Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87608(a)(3)Type B

    Based on observation, interview, and record review, the licensee did not comply with the section cited above for 3 of 6 residents, poses a potential health, safety and personal rights risk to persons in care. LPA observed R1 had 1/2 bed rails installed on bed without Physicians order, R2 had a Physican's order for a 1/2 rail and did not have bedrails installed. Record review and interview revealed licensee did not have a written order from a physician in residents' files. LPA observed R3 had a full bed rail installed on bed, and record review revealed there is a physician's order for a 1/2 rail and R3 is not on hospice. This poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 3, 2025 inspection of STERLING SENIOR COMMUNITY 9?

This was a inspection inspection of STERLING SENIOR COMMUNITY 9 on October 3, 2025. 4 citations were issued: 2 Type A (serious) and 2 Type B.

Were any citations issued to STERLING SENIOR COMMUNITY 9 on October 3, 2025?

Yes, 4 citations were issued (2 Type A, 2 Type B). The first citation was for: "Based on LPA observations, the licensee did not compy with the section cited above in three out of three resident bathro..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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