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Inspection visit

Follow-up on corrections

STERLING SENIOR COMMUNITY 9License 3060062012 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Fred Arias conducted an unannounced case management visit to follow up on observations made during a complaint investigation on April 17, 2026, complaint number 22-AS-20231211124258. During the facility tour, LPA observed resident 1 (R1) in resident 2 (R2)’s bedroom on their wheelchair with a restraint belt across their lap. LPA interviews with two out of two staff stated R1 has a restraint because they’re always attempting to get up from the wheelchair. One out of the two staff added the restraint is on for three to four hours per day. The remaining staff added the restraint is on all day. LPA interview with Administrator (AD) Sheryl Tongol stated she was unaware of the restraint being used. AD stated she was in the facility yesterday (April 16, 2026) and did not notice the restraint on R1. LPA took a picture of R1 with the restraint. AD stated there is no doctor order that could be located indicating the restraint can be used as a postural support. In addition, LPA observed R2 with full bed rails installed on their bed. AD stated R2 is not on hospice. LPA record review of R2 indicated there is a bed rail order. However, Title 22 does not allow for full bed rails for residents who are not on hospice. Only half rails may be used. Based on the observations made during today’s visit, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An immediate civil penalty is being assessed. This report was discussed with the facility representative and a copy was provided along with appeal rights.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    87303(a) Maintenance and OperationThe facility shall be clean, safe, sanitary and in good repair at all times.This requirement is not met as evidenced by: LPA observed audio exit alarm across from room 5 not operational which poses a potential health and safety risk to persons in care.

  • 87465(a)(1)Type A

    Incidental Medical and Dental Care 87465(a)(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents.The requirement is not met as evidenced by: R1 has a prescription for two creams used daily that are not availabled at the facility which poses an immediate health and safety risk to persons in care.

  • 87465(h)(6)(C)Type B

    87465(h)(6)(C)Incidental Medical and Dental CareThe licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident...and includes: The drug name, strength and quantity This requirement is not met as evidenced by:Hydrocortisone cream for R1 was not listed the R1's Centrally Store Medication and Destruction record which poses a potential health and safety risk to persons in care.

  • 87608(a)(5)(B)Type B

    87608(a)(5)(B) Postural SupportsBed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails.This requirement is not met as evidenced by: LPA observed R2 with full bed rails. R2 is not on hospice. R2 may only have half bed rails which poses a potential health and safety risk to persons in care.

  • 87608(a)(1)Type A

    87608(a)(1) Postural SupportsPostural supports shall be... used to achieve proper body position and balance, to improve a resident's mobility and independent functioning, or to position rather than restrict movementThis requirement is not met as evidenced by: LPA observed R1 with a restraint while in their wheelchair, preventing R1 from standing which poses an immediate health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 17, 2026 inspection of STERLING SENIOR COMMUNITY 9?

This was a other inspection of STERLING SENIOR COMMUNITY 9 on April 17, 2026. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to STERLING SENIOR COMMUNITY 9 on April 17, 2026?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "87303(a) Maintenance and OperationThe facility shall be clean, safe, sanitary and in good repair at all times.This requi..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.