complaint·November 17, 2025

painting hadn’t begun yet. Interview with staff stated that a notice was sent out to R1 on October 9, 2025, advising them that on October 13, 2025, the patio sunroom would be painted. Due to R1’s responsible party having concerns with the paint being used facility had not painted the sunroom. Staff stated that R1’s responsible party was concerned about the toxins the painting may have and what effects it would have on R1’s health since the sunroom was connected to apartment and it is an enclosed sunroom. Staff stated that R1 was given options to accommodate like moving apartments temporarily until painting was finished and dried completely. However staff and R1’s responsible party had not come to an agreement and project was put on hold until staff obtained the V.O.C. (volatile organic compounds) levels report as R1’s responsible party requested. Interview with resident indicated that painting to the sunroom had not begun and was unsure when it would begin since their daughter had a few concerns. Interview with R1’s responsible party stated that they had concerns with V.O.C. levels of the paint. However at the time of visit LPA obtained the report and provided a copy for R1 and their responsible party. Responsible party for R1 stated that they were satisfied with the report given had no concerns to report. Based on the information mentioned above, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted with the Executive Director and a copy of this LIC9099 report was left at facility.