complaint·March 12, 2025

and Renvela which can play a role in the bruising. Interview with 2 of 2 facility residents stated that they have never seen staff be aggressive or grab roughly towards any resident. Based on the information mentioned above, the Department is unable to ascertain if the allegation occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted with Administrator and a copy of this LIC9099 report was left at facility.