Complaint·April 11, 2025

CONTINUED FROM FORM LIC9099 Regarding the allegation that Inadequate toileting care provided by facility staff resulted in multiple occurrences of urinary tract infections among residents , the following has been concluded: Based on staff and witnesses interviews along with review of records provided, the investigation evidenced the presence of a procedure for the reporting of suspected urinary tract infections to the residents' primary care provider accompanied by demonstrated prophylactic measures as well as diagnostic tests being ordered. A review of medical records did not evidence a higher rate of infections that could be attributed to a failure to provide adequate care and supervision Regarding the allegation that Facility staff is not following the Infection Control Plan , the following has been concluded: Cases of upper respiratory infections occurred in late December/early January and were adequately reported to the Department by the infection prevention staff designated on the Infection Control Plan. Based on records reviewed, preventative treatment was offered to residents. Personal Protective Equipment was confirmed to be available for staff and visitors and mask-wearing was confirmed to be enforced at that time. Follow-up visits did not evidence any ongoing outbreaks at the time. Regarding the allegation that Administrator made a false statement about the whereabouts of a former employee , the following has been concluded: The termination of staff member S1 was confirmed to have occurred following a verbal altercation with another staff member effective on October 24, 2024. The final pay stub for the staff member was provided to the investigation and the separation was made effective in Guardian. Based on the investigation conducted, all three allegations are determined to be Unsubstantiated, meaning that although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted and a copy of the report provided to a facility representative.