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Inspection visit

Incident investigation

CROSS CREEK CARELicense 3060062961 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Fred Arias made an unannounced visit to the facility to conduct a case management visit. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Assistant Administrator (AA) Franco Puzon was present and assisted on today's visit. LPA is following up on a self reported incident report that was received by the Orange County Regional Office on January 5, 2025, regarding an elopement by Resident 1 (R1). The incident reported R1 left the facility at 11:10pm on January 4, 2025. Staff called R1 on their phone and R1 stated they had fallen and a passerby called 911 to take R1 to the hospital. R1 was treated at the hospital for intoxication. R1 returned to the facility at 1:07am on January 5, 2025. LPA, accompanied by AA, conducted a tour of the physical plant. LPA observed the facility to be clear of any obstructions and hazards. No health or safety concerns were observed. LPA conducted one staff interview. LPA additionally reviewed and obtained resident records. R1's physician report dated September 3, 2025 indicates R1 cannot leave the facility unassisted. Interview conducted confirmed the incident report that was received by the Orange County Regional Office was accurate. Based on LPA's review of records, observations and interview, the facility failed to supervise resident in which the resident left the facility unassisted. A deficiency and immediate $500 civil penalty are being given per California Code of Regulations 87464(f)(1). An exit interview was conducted with the facility and a copy of this report, along with the LIC809D, LIC421IM, and appeals right was provided at exit.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(f)(1)Type A

    Basic Services 87464(f)(1)Basic services shall at a minimum include:Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).This requirement was not met as evidence by: Based on LPA's review of records Resident 1 (R1) is unable to leave the facility unassisted and eloped from the facility which led the resident to be hospitalized. This poses an immediate health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 16, 2026 inspection of CROSS CREEK CARE?

This was a other inspection of CROSS CREEK CARE on January 16, 2026. 1 citation were issued: 1 Type A (serious).

Were any citations issued to CROSS CREEK CARE on January 16, 2026?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Basic Services 87464(f)(1)Basic services shall at a minimum include:Care and supervision as defined in Section 87101(c)(..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.