Health check·September 5, 2025

Licensing Program Analyst (LPA) Jenifer Tirre made an unannounced case management health and safety visit for the purpose of following up on a self-reported incident report received in the Orange County Regional Office (OCRO) on September 04, 2025, regarding Resident #1 (R1). LPA Tirre met with Administrator (AD) Benito Del Toro and explained purpose of the visit. During inspection LPA Tirre and AD Del Toro toured facility. LPA observed residents participating in activities and eating breakfast as well as relaxing in bedrooms. Facility seemed to be in good repair, cleanly and no obstructions in hallways or common areas. LPA did not observe any Health and Safety issues. LPA Tirre toured Resident 1’s apartment and observed no clutter or obstruction of pathways in room or restroom. LPA Tirre interviewed Administrator Benito Del Toro, Resident Care Director (RC) Crystal Vital and Reminiscence Coordinator Shay Porter via telephone. R1 was not present in facility and was unable to be interviewed. LPA Tirre requested and reviewed copies of R1’s Physician’s Report dated 10/22/2024, Needs and Service Plan with fall prevention plan included dated 6/6/2025, progress note updated 9/4/2025, Assessment dated 10/11/2024, Preplacement Appraisal dated 10/25/2024, Order Summary Report, Staff Schedule for Memory Care and resident roster. Administrator was advised that incident needs further investigation. Facility to provide updates to department. LPA Tirre conducted exit interview with Administrator Benito Del Toro and copy of report was provided.