Complaint·September 26, 2025

LPA also reviewed documents including the Personnel Report (LIC500) dated May 1, 2025, for Care Saint Jacob. Per Personnel Report, S1 was schedule to work Wednesday through Sunday from 7:00 a.m. to 7:00 p.m. During the course of the interviews with residents, R2 reported that S1 is attentive and a good worker. Per R2, S1 never hit her and/or handled her in a rough manner. R3 reported that he has never been hit by staff. R3 stated that S1 is a very good staff and reported that staff are good and respectful. During the course of the interviews with staff, S2 reported that S1 never hit the residents. Per S2, S1 is nice and treats the residents good. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegation occurred as reported due to conflicting information. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with facility AD Cornejo, and a copy of this report was provided to the facility.