complaint·May 6, 2025

The one resident who made a statement about the amount of food being served, later on during the interview the same resident said they’ve lost weight because they’ve chosen to eat less and drink less water. Regarding the allegation: Facility staff are not providing resident's with prescribed medication During the visit, 5 of 5 residents stated they received their medications. One of the residents receives their blood pressure medication after they return from dialysis because if they take it before they do to dialysis their blood pressure would drop too low, so the medication is administered when the resident returns home. One of the residents say they don’t take too much medication staff always prepares their medications for them, so the resident can take them on time. During a review of resident medication administration records (MAR) for 3 of 6 residents, medications were administered as prescribed, according to the MAR. Regarding the allegation: Facility staff are placing restrictions on residents During the visit, 0 of 5 residents were able to provide any evidence or information to support the allegation. According to one of the residents they can’t go anywhere alone. Staff also denied any restriction have been placed on any of the resident other than normal house rules. One of the staff explained one of the residents was recently married and their partner comes to the facility a lot, so staff had to speak to the resident about privacy of their roommate because the recently married resident has a roommate. Staff explained to the newly married resident they have to make sure their partner is not violating the privacy of the roommate. Based on the information gathered during the investigation, the Department is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened or are valid, there’s not a preponderance of evidence to prove or refute the alleged violations occurred; therefore, the allegations above are deemed Unsubstantiated. An exit interview was conducted, and a copy of this report was provided.