complaint·May 28, 2025

The investigation into the allegation, licensee did not follow the reporting requirements, revealed the following. It was alleged that the facility did not report the possible financial abuse of R1. The Administrator reported that no incidents have occurred in the last 30 days that are required to be reported. LPA interviewed 2 staff members who reported there hasn't been any incidents in the last 30 days. R1 reported that nothing has happened to them while they have lived at the facility that would need to be reported to anyone. Based on the evidence gathered the allegation is deemed unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. The investigation into the allegation, licensee did not safeguard resident's resources, revealed the following. It was reported that the licensee took no action to assist R1 with the protection of their financial resources and did not safeguard R1's credit card information which was taken by staff without permission. R1 reported none of the staff at the facility has accessed their credit card or bank information. R1 reported they handle their own finances and the staff have not taken advantage of them. The Administrator reported that none of the staff have taken any residents financial information. The Administrator reported that none of the residents have entrusted any items for the facility to safeguard. 2 staff interviewed reported they have not taken any residents credit card or financial information. Based on the evidence gathered the allegation is deemed unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted with the Administrator and a copy of the report was provided.