Incident investigation·November 8, 2024

Licensing Program Analyst (LPA) Rose Ruppert conducted an unannounced case management visit to follow up on an Incident Report received in our office on October 21, 2024. LPA was greeted and granted entry into the facility by staff at 1 PM and met with Arya Maghbouleh, Administrator and explained the reason for the visit. The purpose of the visit is to investigate the allegation that a caregiver slapped the resident. The facility reported recurring incidents where resident was found on the floor next to the bed. On October 14, 2024 resident reported to staff that a caregiver slapped the resident's forehead after resident was assisted back into the bed that night. Facility Administrator Kathy Maghbouleh and Facility Director Arlene Murray met with resident's conservator regarding the allegation and the Long Term Care Ombudsman also spoke with resident regarding the incident on October 21, 2024. On October 26. 2024 at 8:30 PM resident was found on the floor next to her bed. Physician's orders were written for full bedrails. LPA interviewed two of two staff members who were involved with the incident and explained what occurred on October 14, 2024. At 2:15 PM Resident returned to the facility and was eating lunch when LPA was introduced. LPA interviewed resident at 2:45 PM regarding the incidents that occurred in resident's bedroom. Based on the observations made during today’s visit, the facility appears to be in compliance with Title 22 Division 6 of the California Code of Regulations, no deficiencies cited on this date. An exit interview was conducted with Arya and Kathy Maghbouleh, Administrators and a copy of the report and files reviewed (LIC 858 & LIC 859) were given at the time of the visit.