complaint·June 16, 2025

According to the Administrator and four staff members who were present during the move-in process, the item in question was a black plastic storage bin, approximately 60 inches long and 20 inches deep. They stated that this bin contained items that were not included on the facility's official inventory sheet. The LPA conducted interviews with four staff members; all four denied the allegation. Furthermore, the LPA reviewed security camera footage which showed a care staff member wheeling the storage bin out of the facility and placing it back into the sibling’s vehicle on the day of move-in. Conclusion: Based on the preponderance of evidence gathered through staff interviews, a review of facility records, and security footage, the allegation that "Staff stole a resident's storage bin" is Unfounded. An "Unfounded" determination means the allegation was determined to be false, could not have happened, or is without a reasonable basis. Closing: No deficiencies were cited during this visit. An exit interview was conducted with the Administrator, and a copy of this report was provided.