Incident investigation·April 1, 2026

On April 1, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to conduct a Case Management - Incident inspection. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Executive Director (ED) Sandra Ocosta Louer was present and assisted on today's visit. LPA is following up a self reported incident report that was submitted to the Orange County Regional Office on March 30, 2026. The incident described a situation in which Staff #1 (S1) was communicating with Resident #1 (R1) via text messages. During the visit, LPA conducted two staff interviews. LPA also reviewed and collected pertinent documents for this incident. Based on the information gathered, no deficiencies are being cited per Title 22 of the California Code of Regulations. An exit interview was conducted Executive Director Sandra Ocosta Louer and a copy of the report was provided.