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Inspection visit

Complaint

HARBOR HEIGHTS ASSISTED LIVING AND MEMORY CARELicense 3060064522 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Additionally, the reappraisals for the RH-qualified residents were not updated to reflect the required level of care and supervision. LPA Haddadin interviewed six staff members. All staff interviewed stated that the RH-qualified residents were not receiving the full number of approved one-on-one supervision hours. LPA Haddadin also attempted to interview the RH-qualified residents; however, due to cognitive and mental disabilities, LPA was unable to obtain reliable statements from the residents. Based on observations, record review, and interviews, the preponderance of evidence standard has been met. Therefore, the allegation, “Staff is not providing mandated one-on-one supervision to residents on the Resident Habilitative Program,” is substantiated. The facility is being cited pursuant to California Code of Regulations, Title 22, Division 6, Chapter 8. An exit interview was conducted, and a copy of this report, including Appeal Rights and Confidential Names, was provided. Based on interviews, record review, and observations, the preponderance of evidence standard was not met. Therefore, the allegation, “Staff is not ensuring residents’ bathing needs are being met,” is unsubstantiated. An exit interview was conducted, and a copy of this report was provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    Facility personnel sufficiency and competence

    87411(a)"...agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services." This requirement is not being met as evidenced by record review and interviews: Licensee did not provide the one-on-one care for residents which poses an immideate health and safety to residents in care

  • 87463(b)Type B

    Document required significant condition changes

    87463(b)"reappraisal shall document changes in the resident's physical, mental, cognitive, behavioral, or functional condition,as specified in Section 87466" This requirement is not being met as evidenced by record review. Licensee did not maintain updated reappraisal for four out of four residents which poses a potential health and safety to residents in care

FAQ · About this visit

Common questions about this visit

What happened during the January 2, 2026 inspection of HARBOR HEIGHTS ASSISTED LIVING AND MEMORY CARE?

This was a complaint inspection of HARBOR HEIGHTS ASSISTED LIVING AND MEMORY CARE on January 2, 2026. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to HARBOR HEIGHTS ASSISTED LIVING AND MEMORY CARE on January 2, 2026?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "87411(a)"...agency may require any facility to provide additional staff whenever it determines through documentation tha..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.