complaint·May 6, 2026

Resident 1 (R1) is schedule to shower on Mondays and Thursdays. LPA also reviewed the Ivy Park at Huntington Beach Resident Care notes dated December 9, 2025, for R1. Per Resident Care notes, it states while trying to give R1 a shower, R1 became very violent and began hitting staff. During the interviews with residents, R1-R3 reported that staff are meeting their needs and/or stated that they have not developed a Urinary Tract Infection (UTI). During the interviews with staff, S1 reported that the facility has enough staff to meet the resident' needs. Per S2, sometimes R1 refuses to shower and stated that staff change the residents' diapers as needed. Regarding the allegation that facility is billing for services not rendered, the following was revealed: During the investigation LPA reviewed the Ivy Park at Huntington Beach Resident Assessment dated December 11, 2025, for R1. Per Resident Assessment, R1's Assessment Total is 178 points. LPA also reviewed the Fees for Additional Items and Services, Care Points and Levels of Care. Per Fees for Additional Items and Services, Care Points and Levels of Care, the fee for Level 2 (130-204 points) is $3,730.00 per month. LPA reviewed the Ivy Park at Huntington Beach billing statement dated January 19, 2026, February 18, 2026, and March 18, 2026, for R1. Per billing statement the Care Fees due for R1 is $3,730.00. During the interviews with staff, S1-S2 reported that the facility is only billing for services being provided. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegations occurred as reported due to conflicting information. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed UNSUBSTANTIATED. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with ED Reamer-Yu, and a copy of this report was provided to the facility.