complaint·April 21, 2026

(Continued from LIC 9099) LPA reviewed two of two resident files and obtained copies of the following: Resident Admissions Agreements, Medical Assessments, Appraisal Needs and Services Plans, and Durable Power of Attorney Paperwork. LPA also reviewed Unusual Incident Reports filed with the Department on March 11th and March 13th regarding Resident #1 (R1) and a SOC 341 Report of Suspected Elder Abuse received by the Department on April 13, 2026. Facility cross reported to Adult Protective Services (APS), Long Term Care Ombudsman (LTCO) and Anaheim PD LPA also reviewed discharge instructions from Anaheim Regional Center. It was alleged that Staff did not change resident for an extended period of time. LPA interviewed two of two residents to inquire if they are not being changed in a timely manner. Two of two residents denied the allegation. One resident verbalized they were changed often by staff. Staff stated Resident #1 (R1) received showers by a bath aide one a week but is sponge bathed every day. Staff also stated residents are changed three to four times per day. Resident #1 (R1) is non-ambulatory and requires assistance with Activities Daily Living (ADL) per Medical Assessment dated March 26, 2026 with a diagnosis of dysphagia and mild cognitive impairment.. Staff stated residents are checked prior to breakfast, after lunch, after dinner and prior to going to bed with additional checks, as needed. Three of three staff denied this allegation. The allegation that staff was not changed for two weeks was Unfounded. LPA investigated the allegation that Staff does not provide meals to resident. LPA interviewed two of two residents. When asked if they were fed, two of two residents stated they were being fed meals. Resident #1 (R1) stated to LPA that, Yes, they were being fed meals and that they were nothing fancy but keeps R1 alive. LPA asked if R1 would like more food to which R1 stated they were fed enough food. LPA observed in the medical assessment that R1 is to be fed a pureed diet and staff confirmed R1 must be fed by the staff. Upon interview with staff, three of three staff denied the allegation that staff does not provide meals to the resident. The primary staff member who is with the resident stated they prepare the meals for both residents and hand feeds each resident. Staff prepares meals for breakfast, lunch, dinner and snacks. The allegation that staff does not provide meals to residents is Unfounded. It was also alleged that Staff does not ensure resident is hydrated. LPA observed two of two residents with clear water bottles with straws. Staff constantly remind residents to drink water and monitor the clear water (Continued on LIC 9099-C1) (Continued from LIC 9099-C) bottles One resident has a pink rimmed bottle, the other has a blue rimmed bottle. Water is readily available to residents at their bedside and on their person if they are moving about the facility. Interview of three of three staff stated both residents drink approximately two and a half water bottles. Each water container is approximately 16 ounces so residents receive approximately 32-40 ounces of water daily. Per interviews with residents, two of two residents confirmed they have access to water. The allegation that staff does not ensure resident is hydrated is Unfounded. Based on LPA observations, record review and interviews, the allegations that Staff did not change resident for an extended period of time, Staff does not provide meals to resident and Staff does not ensure resident is hydrated are Unfounded. The allegation is false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted with Administrator Mushaira Mosharraf and Administrative Designee Shaira Mosharraf and copy of this report, and LIC 811 were provided to the facility.