complaint·October 15, 2024

(continued from LIC9099) On 9/30/2024, LPA conducted a visit to the facility. LPA conducted interviews with AD and staff. The AD and Staff stated R1 and R2 were verbally and physically aggressive toward staff members on multiple occasions. LPA obtained audio and video recordings of R1 and R2's behavior. Based on interviews conducted and records reviewed, LPA determined the facility did not report any of the aggressive acts to staff that occurred from R1 and R2. A deficiency is being issued. LPA also reviewed the reporting requirements as stated in Component III with the facility staff and provided an electronic copy of the presentation. Based on interviews conducted and records reviewed, LPA determined that due the facility issuing a same-day eviction notice to R1 without approval from the Department, the facility issued an unlawful eviction. Therefore, there is a preponderance of evidence to support the allegation of Facility issued resident an unlawful eviction. The preponderance of evidence standard has been met. The allegation of Facility issued residents an unlawful eviction is determined to be SUBSTANTIATED, meaning the complaint allegation is valid and that a violation has occurred. An exit interview was conducted, and this report was reviewed with facility staff. A copy of this LIC-9099, deficiency page and appeal rights were provided to the facility.