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Inspection visit

Complaint

HILLS OF VIA DEL SOL, THELicense 3060064851 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Based on the interviews conducted on April 17 & 18, 2025, two out of the two staff corroborated with the allegation indicating an oversight. A photograph of the check dated April 17, 2025 intended to be issued and mailed out to R1's representative was provided to LPA via text message during the visit at 3:49pm. Based on the interviews and record review, it is determined that R1's representative was not reimbursed timely upon R1's death for January 10-31, 2025, therefore, the preponderance of evidence standard has been met and is deemed substantiated. See the attached LIC9099-D. An exit interview was conducted with Chief Executive Officer Allen Medina and Director of Business/Attorney Keack Vongphakdy, and a copy of this report including the LIC811 and the appeal rights were provided at the end of the visit.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87507(5)(A)Type B

    87507 Admission Agreements(5) Refund conditions. (A) Facility policy concerning refunds, including the conditions under which a refund for advanced monthly fees will be returned in the event of a resident’s death, pursuant to Health and Safety Code section 1569.652.This requirement was not met as evidenced by: Based on interviews and record review, facility did not issue a refund after R1's passing for 1/10-31/25 in which poses a personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 23, 2025 inspection of HILLS OF VIA DEL SOL, THE?

This was a complaint inspection of HILLS OF VIA DEL SOL, THE on April 23, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to HILLS OF VIA DEL SOL, THE on April 23, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87507 Admission Agreements(5) Refund conditions. (A) Facility policy concerning refunds, including the conditions under ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.