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Inspection visit

complaint

HILLS OF SANTA TERESA, THELicense 3060064951 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

It is alleged that staff were not paid in a timely manner and had no response from the Licensee. LPA conducted six staff Interviews who all confirmed the allegation. However, five out of six staff refused to provide evidence of their claims. All staff stated that the payment schedule is on 7th and the 22nd day of the month. All staff stated they submit their timesheets on the 3rd and the 18th of the month. All staff reported experiencing at least one instance where their paycheck was delayed by one day to a week beyond the scheduled pay date. Based on record reviews, LPA observed one staff member received three letters from their bank of non-sufficient payments from the Licensee. The checks deposited on April 30, 2025, in the amount of $176.46, June 11, 2025, in the amount of $1333.52, and June 27, 2025, in the amount of $1178.09 have been returned unpaid due to non-sufficient funds. Licensee replaced the bounced checks at a later date without responding to staff’s inquiries about insufficient funds. Therefore, based on LPA's observations, interviews, and records reviewed, the preponderance of evidence standard has been met, therefore the following allegation: Facility is in financial distress is deemed SUBSTANTIATED as per the California Code of Regulations, Title 22, Division 6, Chapter 8. A deficiency is being cited on the attached LIC9099D. Exit interview was conducted, and a copy of the report, LIC9099D,and the appeal rights were provided to Director of Operations Joanna Gomez.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87213Type B

    87213 The licensee shall have a financial plan that conforms to the requirements of Section 87155, Application for License, and that assures sufficient resources to meet operating costs for care of residents...This requirement is not met as evidenced by: Based on observations, record review, and interviews, the paychecks issued to staff were returned due to insufficient funds. This poses a potential personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 30, 2025 inspection of HILLS OF SANTA TERESA, THE?

This was a complaint inspection of HILLS OF SANTA TERESA, THE on September 30, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to HILLS OF SANTA TERESA, THE on September 30, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87213 The licensee shall have a financial plan that conforms to the requirements of Section 87155, Application for Licen..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.