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Inspection visit

Health check

HILLS OF SANTA TERESA, THELicense 3060064954 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

On March 9, 2026, Licensing Program Analyst (LPA) Eboni Bentley arrived unannounced for the purpose of conducting a Case Management - Health Checks visit and requesting documentation. LPA introduced self to staff, explained the reason for the visit, and was granted entry into the facility by staff. Administrator (AD) Rosendo Carla Miranda arrived a short time later to assist with the visit. During today’s visit, LPA and AD conducted a tour of the physical plant and observed the following: There are currently three residents in care with three staff present. Residents were observed dressed and groomed with no concerns. Water, electricity, gas, and air conditioning are all operational. Bathroom faucets are verified to dispense hot water between 110.3 and 112 degrees F. Kitchen appliances are operational and the facility has a two day supply of perishable and seven day supply of nonperishable food items were available. LPA observed overgrown grass and weeds in the front yard and backyard, as well as a sliding door screen with two 1 inch holes in it. Interviews were conducted with residents and three staff. Staff interviewed reported that they were not paid on March 5, 2026 for days worked in February 2026 and were informed that the next pay disbursement date would be March 22, 2026 for all wages due. The facility does not currently have Liability Insurance. Two staff present and providing care were background cleared but not associated to the facility. Based on today's observations, deficiencies are being cited, as per Title 22 Division 6, Chapter 8 of the California Code of Regulations and Health and Safety Code. CIVIL PENALTIES ASSESSED. An exit interview was conducted with Administrator Rosendo Carla Miranda, and a copy of this report, LIC809-Ds, LIC421s, and appeal rights were provided at exit.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.605Type A

    On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral part of a continuing care retirement community, shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on observation and interviews, the licensee did not comply with the section cited above, which poses an immediate health, safety, and personal rights risk to persons in care. Administrator stated the facility does not have current liability insurance.

  • 87213Type A

    87213 The licensee shall have a financial plan that [...] assures sufficient resources to meet operating costs for care of residents; shall maintain adequate financial records; and shall submit such financial reports as may be required .. licensing agency. This requirement is not evidenced by: Based on observation, interviews, and record review, staff did not receive paychecks timely, which poses an immediate health and safety risk to persons in care. Staff stated they were due pay on 3/5/2026 and did not receive a paycheck as of 3/9/2026.

  • 87303(a)Type A

    87303(a)The facility shall be clean, safe sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: Based on observation, the facility failed to comply with the section cited above in two out of two yards and one screen, which poses an immediate risk to persons in care. LPA observed overgrown grass and weeds in the front and back yards, as well as a sliding door screen with two 1 inch holes.

  • 87355(e)(3)Type A

    87355 (e)(3) All individuals subject to a criminal record review... shall prior to working, residing or volunteering in a licensed facility: (3)Request a transfer of a criminal record clearance...This requirement is not met as evidenced by Based on observation, interview, and record review, the licensee did not comply with the section cited above. LPA reviewed S1’s & S2's record and found that they are not associated with the facility. This poses an immediate health, and safety, risk to persons in care. CIVIL PENALTY ASSESSED.

FAQ · About this visit

Common questions about this visit

What happened during the March 9, 2026 inspection of HILLS OF SANTA TERESA, THE?

This was a other inspection of HILLS OF SANTA TERESA, THE on March 9, 2026. 4 citations were issued: 4 Type A (serious).

Were any citations issued to HILLS OF SANTA TERESA, THE on March 9, 2026?

Yes, 4 citations were issued (4 Type A, 0 Type B). The first citation was for: "On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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