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Inspection visit

Health check

HILLS OF SANTA TERESA, THELicense 3060064951 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On March 25, 2026, at 2:15 PM, Licensing Program Analyst (LPA) Edward Kim conducted an unannounced case management visit for a Health and Safety check. LPA Kim spoke with Administrator (ADMIN) Rosendo Carla Ward over the phone and explained the purpose of the visit. ADMIN Ward stated she could not attend today’s visit and stated that Caregiver (CG) Rian De Leon could sign on behalf of the facility. LPA Kim conducted a health and safety check. During the visit, LPA toured the facility and observed the following: LPA observed two staff on duty providing care to three residents. Facility maintained ample 2-day perishables and 7-day non-perishables in the kitchen. Staff stated food gets delivered one time per week. Resident hygiene supplies are stored in their bathrooms and extra supplies in the garage. The indoor temperature measured at 72 degrees F. All smoke detectors and carbon monoxide detectors were operational. All emergency disaster supplies were prepared and available in the garage. Facility land line (714)951-9188 was tested and remains available. No obstacles observed in the backyard. All staff on LIC 500 are cleared and associated to the facility. Residents interviewed stated satisfaction with facility services and denied any issues with food supply or utilities. LPA conducted interviews with three residents, three staff, and one witness. The Evidence of Liability Insurance is effective from March 3, 2026, and expires March 3, 2027. Staff stated they were not paid on a timely manner for last week’s salary. Evaluation Report Continues on LIC 809-C A deficiency was cited during the visit per Title 22 Division 6 Chapter 8 of the California Code of Regulations. Facility has not paid staff in a timely manner for March 18, 2026, salary. A Civil Penalty is being assessed for Repeat Violations for not paying staff in a timely manner The total amount of Civil Penalties assessed today are $250. An exit interview was conducted, and a copy of this report, LIC809D, appeals rights, and LIC 421FC were provided to Caregiver Rian De Leon

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87213Type A

    87213 The licensee shall have a financial plan that [...] assures sufficient resources to meet operating costs for care of residents; shall maintain adequate financial records; and shall submit such financial reports as may be required .. licensing agency.This requirement was not met evidenced by: Based on observation, interviews, and record review, staff did not receive paycheck timely, which poses an immediate health and safety risk to persons in care. Staff stated they were due pay on 3/18/2026 and did not receive a paycheck as of 3/25/2026.

FAQ · About this visit

Common questions about this visit

What happened during the March 25, 2026 inspection of HILLS OF SANTA TERESA, THE?

This was a other inspection of HILLS OF SANTA TERESA, THE on March 25, 2026. 1 citation were issued: 1 Type A (serious).

Were any citations issued to HILLS OF SANTA TERESA, THE on March 25, 2026?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87213 The licensee shall have a financial plan that [...] assures sufficient resources to meet operating costs for care ..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.