complaint·April 3, 2026

During the course of the investigation, interviews were conducted with four residents and four staff. Four out of four staff confirmed the allegation, stating they received paychecks late that were due on March 13 and March 27, 2026. One staff stated they resigned after receiving late paychecks and another staff reported taking a leave of absence for the same reason. Two staff reported receiving paychecks that bounced when first deposited into their bank accounts and stated the checks cleared, after being told by facility staff to deposit the payroll check a second time and on a later date. Two out of four residents stated they are aware that staff have received paychecks late on multiple occasions, one staff resigned, and another staff has taken a leave of absence due to late payroll payments and bounced checks. One resident stated the facility is using different caregivers to cover shifts for staff that are no longer working at the facility and they are frustrated that previous caregivers are no longer working there. A record review revealed that March and April rent payments were returned by the bank and not paid. The licensee confirmed the transactions were returned multiple times but did not clear and rent was not paid. Based on observations made, interviews that were conducted, and record reviewed, the preponderance of evidence standard has been met, therefore the allegation, Facility is in financial distress is deemed SUBSTANTIATED. See the attached LIC9099-D. An exit interview was conducted with staff, and a copy of this report, LIC9099-D, and appeals rights were provided at the end of the visit.