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Inspection visit

Routine inspection

GOOD HANDS HOME CARELicense 30600652813 citations on this visit
13 citations recorded

Inspector’s narrative

What the inspector wrote

On this day Licensing Program Analyst (LPA) Fred Arias made an unannounced visit to conduct a required annual visit. LPA was greeted and granted entry into the facility by staff and explained the reason for the visit. Facility is licensed for 6 non-ambulatory residents. Facility has an approved hospice waiver for 6 residents and the home currently has 5 residents, with 1 resident on hospice. Staff provided liability insurance that expires on 10/19/2025. LPA along with staff member 2 (S2) toured the facility at 8:35 AM. LPA toured the physical plant, checked food service and facility documentation. The home consists of 3 resident bedrooms, living room, dining room, kitchen, two staff rooms with one built into the garage, as well as 2 bathrooms. LPA toured the kitchen and observed sharps locked in a cabinet during today's visit. At 8:40 AM, LPA observed a kitchen cabinet with a broken lock containing medication. Perishable and non-perishable food supply was checked and adequately stocked at time of visit. Kitchen appliances were operational during today's visit . LPA observed the emergency food. At 8:58 AM, LPA observed there is no emergency water at the facility. Resident bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Resident bathrooms were checked. Toilets and water faucets worked properly, grab bars were secure and shower was free of mold/mildew. At 9:09 AM, LPA observed unlocked bathroom cabinet with cleaners such as Comet bleach powder and Clorox wipes inside bathroom in bedroom 3. Water temperature measured between degrees 114.4 F and 114.9 in all bathrooms. Resident bath towels, toiletries and personal hygiene supplies were adequately stocked. Common areas were clean and clear of hazards. Auditory exit alarms were operational during today's visit . Smoke detectors tested operational during today's visit. Fire extinguishers were fully charged. Continued on LIC809-C dated 5/23/2025. LPA observed a staff room built into the garage. This room does not appear in the approved facility sketch and was built after licensure without informing the Department. At 9:30 AM, LPA observed closet by the main entrance is unlocked, containing cleaning supplies. Outside grounds were toured. Walkways around the home were clear of hazards. First aid kit contained all required items including tweezers, scissors and thermometer. There is shaded outdoor seating for residents. Exit gate is unlocked and operational. LPA reviewed five resident files and three staff files. Resident files did not contain all the required documentation. Resident 1 (R1) did not have a signed Personal Rights form on file. Personal Rights documents for resident 2 (R2), resident 3 (R3), resident 4 (R4), and resident 5 (R5) were not fully completed. R2's file did not contain bed rail orders. LPA observed R2's bed with full bed rails. Staff files reviewed did not contain required documentation as it was revealed through LPA's record review and interviews that training files for Staff 1 (S1), S2, and staff 3 (S3) are falsified . LPA reviewed medication storage and administration. Medications are stored in a kitchen cabinet. Based on LPA observation and record review, medications are not being administered per physician order for R1, R3, and R5. During today's inspection, it was revealed the Administrator is out of the country and there is no designated backup Administrator available. LPA reviewed the infection control and emergency disaster plans and plans are complete and thorough . Based on LPA record review and interviews, no disaster drills are conducted at the facility. Based on the observations made during today’s visit, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. This report was discussed with the facility representative and a copy was provided along with appeal rights.

Citations

13 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.695(c)Type B

    Based on LPA observation, record review, and interviews, the facility has not conducted emergency drills in the last 12 months which poses a potential health and safety risk to persons in care.

  • 87207Type A

    Based on LPA record review and interviews, it was revealed that staff training for S1, S2, and S3 has been falsified which poses an immediate health and safety risk to persons in care.

  • 87305(a)Type A

    Based on LPA observation and record review, the staff room construction in the garage did not have evidence of a permit which poses an immediate health and safety risk to persons in care.

  • 87309(a)Type A

    Based on LPA observation, cleaning supplies were found under the bathroom sink unlocked in bedroom 3 and in the unlocked closet by the entrance which poses an immediate health and safety risk to persons in care.

  • 87405(a)Type A

    Based on LPA record review and interviews, the facility does not have a qualified designated substitute which poses an immediate health, safety and personal rights risk to persons in care.

  • 87412(c)Type A

    Based on LPA record review and interviews, required new hire staff training has not been conducted for S3 which poses an immediate health and safety risk to persons in care.

  • 87465(a)(5)(A)Type A

    Based on LPA record review and interviews, R5 has 2 medication pills that are missing and unaccounted for, R1 has medication that is not being administered as prescribed due to missing nebulizer, and R3 is being administered over the counter medication without a physician's order which poses an immediate health and safety risk to persons in care.

  • 87465(a)(6)Type A

    Based on LPA record review and interviews, medication dosage records for R1 are not accurately being recorded and marked as administered when the medication is not available which poses an immediate health and safety risk to persons in care.

  • 87465(h)(2)Type A

    Based on LPA observation, lock in lower medicine cabinet is broken making medications available to residents which poses an immediate health and safety risk to persons in care.

  • 87507(l)Type B

    Based on LPA record review, R5 does not have a copy of a signed Personal Rights document in their file which pose a potential personal rights risk to persons in care.

  • 87608(a)(5)(B)Type A

    Based on LPA observation and record review, R2 has full bed rails. R2 is not on hospice which poses an immediate health and safety risk to persons in care.

  • 1569.625(b)(2)Type A

    Based on LPA record review and interviews, S1 and S2 have not completed their required annual training within the last 12 months which poses an immediate health and safety risk to persons in care.

  • 1569.695(a)(2)Type B

    Based on LPA observation and interview, the facility does not have any emergency water to be self sufficient for 72 hours which poses a potential health, safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 23, 2025 inspection of GOOD HANDS HOME CARE?

This was a inspection inspection of GOOD HANDS HOME CARE on May 23, 2025. 13 citations were issued: 10 Type A (serious) and 3 Type B.

Were any citations issued to GOOD HANDS HOME CARE on May 23, 2025?

Yes, 13 citations were issued (10 Type A, 3 Type B). The first citation was for: "Based on LPA observation, record review, and interviews, the facility has not conducted emergency drills in the last 12 ..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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