complaint·December 30, 2024

Administrator/Licensee Nargis stated that they have never had to issue out an eviction and was under the impression she could issue an eviction sooner than 30 days if they are not meeting the resident's needs. Therefore, based on a preponderance of evidence through interviews and records reviewed the allegation Licensee did not follow proper eviction procedure, is determined to be SUBSTANTIATED, meaning the complaint allegation is valid and that a violation has occurred. The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8. An exit interview was conducted and a copy of this report and appeal rights was provided to the facility representative. Therefore, based on the preponderance of evidence through interviews the allegation that Facility does not have sufficient overnight staffing is determined to be UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis. This agency has investigated this complaint. No deficiencies cited. An exit interview was conducted and a copy of this report was provided.