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Inspection visit

Routine inspection

COMFORT FIRST HOME CARELicense 3060065474 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Hanna Gough made an unannounced visit to the facility to conduct the required annual inspection. LPA was greeted and granted entry by staff. LPA met with Administrator (AD) Jenny Pham and discussed the purpose of the visit. The facility is a single story home with two caregiver rooms, three resident bedrooms, one tenant bedroom, staff office, five bathrooms, living room, kitchen, dining room, and attached two car garage. LPA observed the resident bedrooms and observed that they had the required components and furnishings. LPA observed the bathroom off the main hallway to have rodent droppings in one of the empty drawers. LPA tested the water to be between 105.8 and 115.8 degrees Fahrenheit in the facility restrooms. LPA observed the restrooms to have toilet paper and textured flooring in the showers. LPA observed the kitchen to have rodent droppings and traps set. LPA observed the knives to be in a locked drawer at the end of the counter. LPA observed the appliances to be operational. LPA observed a two day perishable and seven day nonperishable food supply on hand. LPA observed the toxins and chemicals to be locked and made inaccessible to residents in the closet by the front door. LPA observed the staff office to be locked and made inaccessible to residents. LPA observed the centrally stored medication to be locked in the staff office and made inaccessible to residents in care. LPA observed a clean supply of linens in the hall cupboard for resident use. LPA observed the front and back yard to have a shaded seating area for resident use. LPA observed no debris and obstructions on the facility grounds. LPA observed a tenant renting a room in room 4. The tenant is background cleared and associated to the facility. Continue on LIC809-C LPA reviewed staff files and no discrepancies were observed. LPA reviewed resident files and 3 of 3 residents do not have a completed needs and services plan and 1 of 3 residents do not have a medical assessment with a tb test on file. LPA observed resident medications and 2 of 3 residents had a lapse in medication due to facility staff not refilling their prescriptions before they had run out causing the medication to not be given as prescribed. LPA observed the emergency disaster plan has not been filled out in its entirety. LPA did not observe an emergency disaster drill. All staff are background cleared and associated to the facility. LPA informed AD that the annual fees are due and provided the PIN number at the time of the inspection. Based on today’s observations technical violations and deficiencies are being noted per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with AD and a copy of this report along with technical violations, LIC809C, LIC 809D, LIC 858, LIC859 and appeal rights were left at the facility.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.695(c)Type A

    Based on record review, the licensee did not comply with the section cited above in LPA not observing a disaster drill being conducted which poses an immediate health, safety or personal rights risk to persons in care.

  • 87555(b)(27)Type A

    Based on observation, the licensee did not comply with the section cited above in LPA observing rodent droppings and traps in one of the bathroom drawers and throughout the kitchen which poses an immediate health, safety or personal rights risk to persons in care.

  • 87458(a)Type B

    Based on record review, the licensee did not comply with the section cited above in 1 of 3 residents not having a medical assessment with a tb test on file, which poses a potential health, safety or personal rights risk to persons in care.

  • 87465(c)(2)Type A

    Based on interview and record review, the licensee did not comply with the section cited above in 2 of 3 residents not getting their medication as prescribed due to facility staff not requesting a refill until they are completely out of medication which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 9, 2025 inspection of COMFORT FIRST HOME CARE?

This was a inspection inspection of COMFORT FIRST HOME CARE on December 9, 2025. 4 citations were issued: 3 Type A (serious) and 1 Type B.

Were any citations issued to COMFORT FIRST HOME CARE on December 9, 2025?

Yes, 4 citations were issued (3 Type A, 1 Type B). The first citation was for: "Based on record review, the licensee did not comply with the section cited above in LPA not observing a disaster drill b..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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