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Inspection visit

Health check

HILLS OF VALENCIA, THELicense 3060065482 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On February 26, 2026, Licensing Program Analyst (LPA) Garlli Tat made an unannounced visit to the facility to conduct a Case Management - Health Checks inspection. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Administrator Heddy Oyson was notified via telephone. On today's visit, LPA observed that facility currently has a census of five residents. LPA observed residents watching television, sleeping in the living room, and taking walks. LPA, accompanied by a care giving staff, conducted a tour of the physical plant of the facility. LPA inspected the five bedrooms (2 shared bedrooms, 2 private bedrooms, and one staff bedroom), living room, kitchen, dining room, and an attached one car garage. LPA observed them to be free of hazards. The garage is used for laundry and also as a garage. LPA observed residents bedrooms to have the required furnishings of a bed, a chair, a dresser, and a lamp. LPA observed resident beds to have clean linens and blankets. LPA observed the lights in each of the resident's bedroom to be operational. LPA inspected the three bathrooms located in the facility. LPA observed three bathrooms to be clean. Bathrooms were equipped with grab bars and non-skid floor mats. Hot water temperature measured between 111.3 and 111.5 degrees Fahrenheit. LPA observed the facility has a two day perishable and seven day nonperishable food supply located in the pantry. LPA observed kitchen appliances to be clean and operational. LPA observed the four burner convection stove turns on. LPA observed the facility has a three day emergency food and water supply stored in the garage. LPA observed all of the facilities utilities, such as the electricity, water, gas, and internet, to be operational during the visit. Continued on LIC 809-C LPA additionally conducted interviews with two staff and four residents. Two out of the two staff interviewed stated that they received two partial payments, both or which were delayed. As of February 26, 2026, two out of two staff have been paid in full. LPA observed that there remains an outstanding annual fee in the amount of $742.00. LPA reminded primary caregiver that the amount was due on September 25, 2025 and advised her to inform the administrator to make a payment as soon as possible. LPA spoke with administrator, Heddy Oyson, on the phone and requested financial records, utility bills, and payroll records from October 2025 to February 2026. LPA observed liability insurance had an expiration date of February 1, 2026. Based on this inspection, deficiencies were observed at this time in the areas evaluated per Title 22 Division 6 of the California Code of Regulations . See LIC809-D for deficiencies. Additionally, civil penalties will be assessed on today's visit for failure to correct in the total amount of $1,200.00. This report was reviewed with administrator via telephone and a copy of this LIC809, LIC809-D, and LIC421 report was provided and left at facility. Administrator provided provided verbal consent for caregiver to sign on her behalf. Appeal Rights were reviewed, and a copy provided at the facility.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.605Type A

    On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on interview and observation, the Licensee did not comply with the section cited above as liability insurance for the facility has an expiration date of 02/01/2026, which poses an immediate safety and personal rights risk to persons in care.

  • 87213Type A

    87213 Finances: The licensee shall have a financial plan that conforms to the requirements of Section 87155, .. and that assures sufficient resources to meet operating costs for care of residents..This requirement is not evidenced by: Based on interviews conducted, the Licensee did not have an adequate financial plan in place to ensure staff are paid in full and without delay. This poses an immediate health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 26, 2026 inspection of HILLS OF VALENCIA, THE?

This was a other inspection of HILLS OF VALENCIA, THE on February 26, 2026. 2 citations were issued: 2 Type A (serious).

Were any citations issued to HILLS OF VALENCIA, THE on February 26, 2026?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance coverin..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.