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Inspection visit

Health check

HILLS OF VALENCIA, THELicense 3060065482 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced case management visit for the purpose of conducting a health and safety inspection. LPA met with Staff Henry Bautista and Glecelle Flores and the purpose of the inspection was discussed. During today’s inspection, residents were observed resting in their respective bedrooms and having lunch. LPA conducted a tour of the facility and observed utilities, including water, gas, and electricity to be operational. LPA observed a two-day supply of perishable and a seven-day supply of non-perishable foods. Interviews were conducted with two staff and facility residents. During their interview, two of two staff stated they were paid full and complete wages for the last pay period and stated facility utilities have been and continue to be operational, and food supply is and has been maintained at a two-day supply perishable and seven-day supply non-perishable. Administrator (AD) Heddy Oyson was contacted by phone and stated they were unable to provide LPA with a copy of current liability insurance as they were still in the process of obtaining it. Deficiency cited under Health and Safety Code 1569.605 pertaining to Liability Insurance has not been cleared as Licensee did not comply with the POC. CIVIL PENALTY ASSESSED. The Department requested the Licensee to provide the following by 3 p.m., February 6, 2026: Records from October 2025 through January 2026, including financial records and staff payroll records. As of the agreed upon due date, the full extent of the records requested were not received by the Department. Deficiency cited under Title 22 Regulation 87213 pertaining to Finances has not been cleared as Licensee did not comply with the POC. CIVIL PENALTY ASSESSED. (Cont. LIC809-C) Based on observations made during today’s inspection, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. Civil penalties are also being assessed, see LIC421FC. An exit interview was conducted, and a copy of this report and appeal rights was provided at the end of the inspection.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.605Type A

    On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests...This requirement is not met as evidenced by: Based on AD interview, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

  • 87213Type A

    87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents...This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 4, 2026 inspection of HILLS OF VALENCIA, THE?

This was a other inspection of HILLS OF VALENCIA, THE on March 4, 2026. 2 citations were issued: 2 Type A (serious).

Were any citations issued to HILLS OF VALENCIA, THE on March 4, 2026?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance coverin..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.