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Inspection visit

complaint

HILLS OF SIERRA MAJORCA, THELicense 3060065651 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Per interview with Owner/Licensee Allen Medina it was stated a refund was never issued to R1's family following their death and termination of admission agreement. Therefore based on preponderance of evidence through interviews and records reviewed the allegation Facility staff did not refund resident's authorized person upon resident's death is determined to be SUBSTANTIATED, meaning the complaint allegation as valid and that a violation has occurred. Based on above findings deficiencies are being cited per California Code of Regulations Title 22 Division 6 chapter 8. An exit interview was conducted and a copy of this report was provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652(c)Type B

    (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual...responsible for the fees... within 15 days after the personal property is removed. This requirement was not met as R1's authorized representatives did not receive a refund. This poses a potential personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 4, 2025 inspection of HILLS OF SIERRA MAJORCA, THE?

This was a complaint inspection of HILLS OF SIERRA MAJORCA, THE on December 4, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to HILLS OF SIERRA MAJORCA, THE on December 4, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.