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Inspection visit

Follow-up

HILLS OF HIGHLAND, THELicense 3060065711 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On December 17, 2025, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to conduct a Case Management inspection. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Licensee (LI) Allen Medina was notified via telephone and later arrived to assist with the inspection. The Case Management inspection is being conducted to follow up on the annual inspection conducted on November 4, 2025. During the annual inspection, Licensees Allen Medina and Keak Vongphakdy agreed to submit the following to Community Care Licensing close of business day November 14, 2025: Payroll records for all sixteen licensed facilities for August, September, and October 2025. Utility bills for all sixteen licensed facilities for August, September, and October 2025. Food receipts for all sixteen licensed facilities for August, September, and October 2025. Rent payments for all sixteen licensed facilities for August, September, and October 2025. However, Community Care Licensing did not receive the complete records for all sixteen licensed facility's by the due date as agreed upon. Additionally, the Licensees were granted an extension to submit the complete records by close of business December 10, 2025. However, Community Care Licensing once again did not receive the complete records for all sixteen licensed facility's. Community Care Licensing will be granting one final extension to submit the requested documents for all sixteen licensed facility's by close of business December 19, 2025. Community Care Licensing is also requesting the following to be submitted by the due date: Updated LIC404 Financial Information Release and Verification forms for all sixteen licensed facility's. Based on the information above, a deficiency is being cited on today's visit. An exit interview was conducted with Licensee Allen Medina. A copy of the report and Appeal Rights were provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87755(c)Type B

    87755 Authority of the Licensing Agency: (c) The licensing agency shall have the authority to inspect, audit, and copy resident or facility records upon demand during normal business hours....This requirement is not evidenced by: The Licensees did not submit the requested documents for all sixteen licensed facility's by the due date as agreed upon during the annual inspection conducted on November 4, 2025. This poses a potential health, safety, and personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 17, 2025 inspection of HILLS OF HIGHLAND, THE?

This was a other inspection of HILLS OF HIGHLAND, THE on December 17, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to HILLS OF HIGHLAND, THE on December 17, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87755 Authority of the Licensing Agency: (c) The licensing agency shall have the authority to inspect, audit, and copy r..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.