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Inspection visit

Follow-up on corrections

HILLS OF HIGHLAND, THELicense 3060065716 citations on this visit
6 citations recorded

Inspector’s narrative

What the inspector wrote

On February 4, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility in conjunction with the complaint visit for complaint control 22-AS-20260126155937. Administrator (AD) Eleazar Cuyson was notified via telephone and later arrived to assist with the inspection. On today's visit, the facility has a census of three residents, however, there was only one resident physically present during the visit. LPA observed two care giving staff present. LPA observed the resident to be in clean clothes. LPA, accompanied by a caregiver staff, conducted a tour of the physical plant. LPA inspected the five resident bedrooms and observed them to be free of hazards. LPA observed residents bedrooms to have the required furnishings of a bed, a chair, a chest of drawers, and a lamp. LPA observed resident beds to have clean linens and blankets. LPA observed the lights in each of the resident's bedroom to be operational. LPA inspected the three bathrooms located in the facility, two of which are dedicated for resident use. LPA observed bathrooms to be clean. Bathrooms were equipped with grab bars and non-skid floor mats. LPA observed the facility has a two day perishable and seven day nonperishable food supply on hand. LPA observed kitchen appliances to be clean and operational. LPA observed the six burner gas stove lights unassisted. LPA observed the facility has a three day emergency food and water supply stored in the kitchen pantry. LPA observed the remaining utilities, such as the electricity, gas, and internet, to be operational during the visit. LPA additionally conducted interviews with three staff and the one resident present during the visit. Three out of the three staff interviewed confirmed that they are up to date on their salary and have been paid on time. CONTINUED ON LIC809-C At time of LPA's arrival, at 12:45 PM, the facility was experiencing a water shut off. Licensee Allen Medina and Maricel Nepomuceno were made aware of the situation via telephone. Licensee Allen Medina and Maricel Nepomuceno stated that the water had been shut off due to the facility having an outstanding balance with their water bill. Care giving staff on duty informed LPA that water was shut off at approximately 12:45 PM. Licensee Allen Medina and Maricel Nepomuceno were unable to restore the water during the visit. As a result, the resident, with their consent and the consent of their Responsible Party, was temporarily relocated to a different licensed facility, due to the water being shut off. LPA reviewed the files for the three residents of the facility. LPA observed that the Admission Agreement on file for Resident #1 (R1) was not signed by a facility representative. LPA observed that there was no Pre-Admission Appraisal on file for R1. LPA observed that there was no Reappraisal on file for R1 and the Reappraisal on file for Resident #2 (R2) was outdated. LPA also observed that there were no functional capability assessments on file for the three residents in of the facility. LPA additionally observed that one care giving staff present during the visit, Staff #4 (S4) was not background cleared. Based on the observations made during today's visit, deficiencies are being cited on the attached LIC809-D pages. Civil penalties will also be assessed during today's visit. An exit interview was conducted with Administrator Eleazar Cuyson. A copy of the report and Appeal Rights were provided.

Citations

6 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(e)(2)Type A

    87303 Maintenance and Operation: (e) Water supplies ..shall be maintained as follows: (2) Faucets .. shall deliver hot water. Hot water .. shall be maintained .. not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C).This requirement was not evidenced by: Based on observation, the Licensee did not ensure the facility had water as the facility was experiencing a water shutoff upon LPA's arrival. The facility remained without water for the duration of the visit. This poses and immediate health, safety, and personal rights risk to persons in care.

  • 87355(e)(2)Type A

    87303 Criminal Record Clearance: (e) All individuals subject to a criminal record review ..shall prior to working, residing or volunteering in a licensed facility: (2) Obtain a California clearance or a criminal record exemption as required by the Department orThis requirement was not evidenced by: Based on observation and record review, the Licensee did not ensure all staff had a criminal record clearance as one care giving staff present during the visit, Staff #4 (S4) was not background cleared. This poses an immediate health, safety, and personal rights risk to persons in care.

  • 87459(a)Type B

    87459 Functional Capabilities: (a) The facility shall assess the person's need for personal assistance and care by determining his/her ability to perform specified activities of daily living. Such activities shall include, but not be limited to.. This requirement was not evidenced by: Based on observations and records reviewed, the Licensee did not ensure that there were functional capability assessments on file for the three residents of the facility. This poses a potential health, safety, and personal rights risk to persons in care.

  • 87463(a)Type B

    87463 Reappraisals: (a) The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first...This requirement was not evidenced by: Based on records reviewed, the Licensee did not ensure there was a Reappraisal on file for Resident #1 (R1) and that the Reappraisal for Resident #2 (R2) was updated as frequently as necessary. This poses a potential health, safety, & personal rights risk.

  • 87507(c)Type B

    87507 Admission Agreements: (c) Admission agreements shall be signed and dated, acknowledging the contents of the document, by the resident or the resident’s representative, if any, and the licensee or the licensee’s designated representative..This requirement was not evidenced by: Based on observation and record review, the Licensee did not ensure that Resident #1 (R1) Admission Agreement was signed by a facility representative. This poses a potential health, safety, and personal rights risk to persons in care.

  • 87457(c)Type B

    87457 Pre-Admission Appraisal: (c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of their individual service needs...This requirement was not evidenced by: Based on observations and records reviewed, the Licensee did not ensure there was a Pre-Admission Appraisal on file for Resident #1 (R1). This poses a potential health, safety, and personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 4, 2026 inspection of HILLS OF HIGHLAND, THE?

This was a other inspection of HILLS OF HIGHLAND, THE on February 4, 2026. 6 citations were issued: 2 Type A (serious) and 4 Type B.

Were any citations issued to HILLS OF HIGHLAND, THE on February 4, 2026?

Yes, 6 citations were issued (2 Type A, 4 Type B). The first citation was for: "87303 Maintenance and Operation: (e) Water supplies ..shall be maintained as follows: (2) Faucets .. shall deliver hot w..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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