Skip to main content

Inspection visit

Health check

HILLS OF HIGHLAND, THELicense 3060065711 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On March 9, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to conduct a Case Management - Health Checks inspection. LPA was greeted and granted entry into the facility by Licensee Allen Medina. On today's visit, LPA observed that facility current has a census of one resident. However, there were no residents physically present at the facility during today's visit. Per the LI, the one resident will be discharged from the hospital tomorrow, but will be relocating to another licensed facility. LPA, accompanied by the LI, conducted a tour of the physical plant of the facility. LPA inspected the five resident bedrooms and observed them to be free of hazards. LPA observed residents bedrooms to have the required furnishings of a bed, a chair, a chest of drawers, and a lamp. LPA observed resident beds to have clean linens and blankets. LPA observed the lights in each of the resident's bedroom to be operational. LPA inspected the five bathrooms located in the facility, three of which are dedicated for resident use. LPA observed bathrooms to be clean. LPA observed that a light in one of the five bathrooms is still not operational and has not been fixed. Bathrooms were equipped with grab bars and non-skid floor mats. Hot water temperature measured between 125.7 and 127.4 degrees Fahrenheit. LPA observed the facility has a two day perishable and seven day nonperishable food supply on hand. LPA observed kitchen appliances to be clean and operational. LPA observed the six burner gas stove lights unassisted. LPA observed the facility has a three day emergency food and water supply stored in the kitchen pantry. LPA observed that the paint in the kitchen pantry area is still peeling and still has not been fixed. LPA observed all of the facilities utilities, such as the electricity, water, gas, and internet, to be operational during the visit. CONTINUED ON LIC809-C LPA, accompanied by the LI, conducted a tour of the exterior portions of the facility. LPA observed that the side yard and backyard are still overgrown. LPA observed the grass is still overgrown, bushes are still overgrown, weeds are still present in the yards, the palm trees have not been trimmed, and debris to be present in the walkways. LPA observed the roof of the house and it's gutters to still be dirty and full of debris. Additionally, LPA observed the outdoor furniture in the backyard still has not been replaced, and is still not in good condition. LPA conducted interviews with three staff via telephone during the visit. The three staff interviewed reported that they were supposed to be paid on March 7, 2026, for the hours they worked from February 4, to February 18, 2026. However, they have not been paid as of today. LPA also conducted an interview with the landlord of the property, Witness #1 (W1), via telephone during the visit. W1 stated that the facility currently has an outstanding balance of $30,007.94, however, there is currently an agreement in place to address the outstanding balance. Based on the observations made during today's visit, a deficiency is being cited on the attached LIC809-D page, and technical violation is also being issued. Civil penalties will also be assessed on today's visit in the amount of $250.00 for a repeat violation and $500.00 for a failure to correct. The Licensee is receiving the same citation that was issued during a previous visit conducted on February 25, 2026. The Licensee has also not corrected a deficiency that was original cited on February 28, 2026.The total amount of civil penalties that are being assessed on today's visit is $750.00. An exit interview was conducted with Licensee Allen Medina. A copy of the report and Appeal Rights were provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87213Type A

    87213 Finances: The licensee shall have a financial plan.. shall maintain adequate financial records; and shall submit such financial reports as may be required upon the written request of the licensing agency...This requirement was not evidenced by: Based on observation and records reviewed, the Licensee did not provide all the requested documents to Community Care Licensing as agreed upon. Additionally, the Licensee did not ensure staff have been paid on schedule. This poses an immediate health, safety, and personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 9, 2026 inspection of HILLS OF HIGHLAND, THE?

This was a other inspection of HILLS OF HIGHLAND, THE on March 9, 2026. 1 citation were issued: 1 Type A (serious).

Were any citations issued to HILLS OF HIGHLAND, THE on March 9, 2026?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87213 Finances: The licensee shall have a financial plan.. shall maintain adequate financial records; and shall submit s..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.