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Inspection visit

Routine inspection

RADIANT HEARTS, LLCLicense 3060065982 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On January 15, 2026, Licensing Program Analyst (LPA) Garlli Tat conducted an unannounced visit to the facility for the purpose of a required annual inspection. LPA explained the purpose for the visit and was greeted and granted entry by staff on duty. During the visit, staff on duty contacted the designated administrator (AD) Dianna Manalo about the visit. For this visit, there are two staff members on duty, both of which are background cleared and associated. AD later arrived to assist with the inspection. The PUB475 ‘See Something, Say Something’ poster was observed to be located by the front entrance. LPA observed the Administrator's Certificate for Dianna Manalo, which expires on November 15, 2027. The facility is a Residential Care facility for the Elderly (RCFE) licensed for six residents, six of which may be non-ambulatory, one of which may be bedridden, and a hospice waiver for six. LPA toured the interior and exterior portions of the facility with AD. For this visit, there are a total of five non-ambulatory residents in care, one ambulatory, one of which is on hospice, and none are bedridden. The facility is a single story home. There are a total of five bedrooms, four of which are private resident bedrooms, and one is a shared resident bedroom. LPA toured each bedroom with the AD and observed that bedrooms were provided with furniture in good repair, clean linens, adequate storage space, and free of any hazards. There is 24 hour awake staff. Smoke and carbon monoxide detectors as well as auditory exit alarms were tested and operational. There are a total of two full bathrooms. Continued on LIC 809-C. Bathrooms were observed to be in good repair, toilets and faucets were operational and showers were equipped with grab bars and non-skid floor mats. Water temperature in the bathrooms were measured to be between 109.0 and 115.7 degrees Fahrenheit. Facility met the minimum two-day perishable and seven-day non-perishable food supplies. Sharp items and knives were locked in a kitchen cabinet and inaccessible to residents in care. Fire extinguisher was charged, mounted and located in the kitchen. Fire extinguisher was dated and tagged on April 16, 2025. LPA observed the emergency disaster and evacuation plan, which is posted by the front entrance. LPA observed the facility conducted their last emergency disaster drill on January 9, 2026. Facility had back-up emergency food and water supply, located in the garage. LPA observed that the First Aid kit had all the required components. Medications were observed to be locked in a medication cabinet in the dining room, inaccessible to residents in care. Chemicals were observed to be locked underneath the kitchen sink. LPA observed the door leading to the detached two car garage is kept locked and inaccessible to residents in care. The garage is used for storage and laundry. For the exterior portion, LPA observed patio furniture with shading accessible, and the grounds were free of any hazards or obstructions. There are two exit gates in the backyard that can be opened in case of an emergency. No bodies of water were observed. During this visit, six resident files and three staff files were reviewed. All staff are background cleared but only two staff are associated with the facility. LPA reviewed residents’ medication and medication records and two resident interviews were conducted. Based on today's observations, there are two deficiencies being cited per Title 22 of the California Code of Regulations. A civil penalty is being assessed. An exit interview was conducted with Dianna Manalo. This report was reviewed with the administrator and the copy, LIC-809, LIC-809C, LIC-421BG were provided at the end of the visit. Appeal Rights were reviewed.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Request a transfer of criminal record clearance

    Based on observation and record review, designated administrator (DOB: 08/08/1981) is background cleared, but not associated with the facility, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87458(a)Type B

    Obtain baseline medical assessment before resident admission

    Based on observation and record review, Resident #3 (DOB: 09/10/1940) did not have a valid physician's report or medical assessment in the file, which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 15, 2026 inspection of RADIANT HEARTS, LLC?

This was an inspection of RADIANT HEARTS, LLC on January 15, 2026. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to RADIANT HEARTS, LLC on January 15, 2026?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "Based on observation and record review, designated administrator (DOB: 08/08/1981) is background cleared, but not associ..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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