Follow-up·March 11, 2025

Licensing Program Analyst (LPA) Jerome Haley arrived to conduct an unannounced Case Management visit. LPA Haley explained the reason for the visit before entering the facility. After entering the facility, LPA was led on a tour of the facility with staff. There were three residents present at the time of the Case Management visit including Resident 1 (R1). All residents were observed during the visit, two residents were in their bedroom and one resident (R1) was in the living room sleeping. Staff was asked about R1 during the visit. Both staff present during the visit confirmed, R1 is a happy person, one staff described R1 as a “very lovely woman.” Staff explained R1 is very alert, likes to eat, and takes their medications. R1 gets along with all the staff and the other residents. R1 enjoyed her first bath at the facility. R1’s nephew has been in contact with facility staff and was here at the facility on Friday, March 7, 2025. Facility staff have not had any problems with the resident. Staff provided relevant documents for R1 and additional documents will be emailed to LPA Haley. No deficiencies are being cited as a result of today’s Case Management visit. An exit interview was conducted, and a copy of this report and LIC811 was provided.