complaint·March 6, 2025

It was alleged that multiple staff at the facility have been working at the facility without a criminal record clearance. LPA inspected the facility, including the assisted living section and memory care unit, multiple bedrooms, kitchen, medication room, and common areas and observed no health and safety issues. LPA observed 17 staff present, obtained their names and dates of birth, and checked their background clearance status on the Licensing Information System (LIS). Out of the 17 staff present, LPA determined using LIS that staff Sung Ae Byun and Carlota Olguin were not background cleared. AD confirmed neither had been background cleared and that Sung Ae Byun had started working at the facility on March 3, 2025, and Carlota Olguin had started working at the facility on March 5, 2025. LPA reviewed the facility’s staff roster and staff schedule and did not note any additional background clearance issues. During the course of the investigation, the Department obtained sufficient evidence to substantiate the allegation mentioned above. The preponderance of evidence standard has been met; therefore, the above allegation is Substantiated. See LIC9099D for cited deficiencies per Title 22 Division 6 of the California Code of Regulations. Immediate civil penalties are being assessed. See LIC421BG. An exit interview was conducted and a copy of this report and appeal rights was discussed with and provided to facility representative.