complaint·April 14, 2025

Witness 2 (W2) claims the police were called to the facility because a visitor showed up (to the facility) and was not willing to do what they (staff) wanted them to do. The person thought they could do whatever they wanted to, according to the witness. W2 claims, the person who arrived at the facility and was being disruptive, struck (hit) one of the workers (S3) before eventually being arrested. According to S3, who was present when the person arrived at the facility, said the person grabbed S3’s chest area and S3 ran to a resident’s room because S3 was scared. According to S2, the family member/POA for R1 was contacted by facility staff, arrived at the facility, and had the person who was being disruptive arrested. Based on the information gathered during through interview, observation, and document review, the following allegation: Staff member did not treat residents with dignity and respect , is deemed Unfounded, meaning the allegation is false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, and a copy of this report was provided.