complaint·August 5, 2025

Through interviews with the Administrator and R1’s spouse, the facility followed proper procedure and allowed R1 visitors and phone calls. The administrator did not restrict visitation for R1 even when it was outside of visiting hours. LPA reviewed documentation from the Administrator that outlined years of visits from V1. R1’s spouse does not want V1 to visit R1, but the facility cannot prevent visits, as R1 can decide who they want to visit. Through interviews and documentation there is no indication of wrongdoing since R1 accepted to visit with V1. In review of California Code of Regulations, Title 22, Division 6, Chapter 8, there are no regulations to address allegation of staff did not prevent visitor from causing distress to resident in care Based on interviews and records reviewed, the above allegation is found to be UNFOUNDED. A finding that the allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.