Complaint·June 3, 2021

The medication was signed off by facility staff which attest that the medication was given to R1. However, in the Medication Notes dated 11/23/2020 and 11/25/2020 stated medication was refused by R1. Interview with previous Executive Director, Jasmine Ridenour, revealed that it is best practice to notify the resident’s Primary Care Physician (PCP) and Responsible Party (RP) for any refused medication. The Department requested for communications with R1’s RP and PCP. The facility was unable to locate and submit documentation to CCL for review. Executive Director, Jasmine Ridenour, stated Residential Care Director (RCD) will be conducting an in-service to remind Med-Techs of their standard practice to notify resident’s RP and PCP if a resident refuses a medication. Due to this information CCL finds the allegation to be SUBSTANTIATED . – A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are cited on the attached LIC 9099-D. Appeal rights were provided. An exit interview was conducted, and a copy of the report will be sent via email to Executive Director, Ryan Mussato, and a signed copy is to be returned to LPA.