complaint·June 1, 2023

Licensing Program Analyst (LPA) Melissa Parks arrived unannounced on Thursday June 1, 2023 to complete and deliver findings to a complaint received on 3/15/2023. LPA met with Administrator Mark and explained purpose of visit. LPA interviewed the Administrator and facility staff including nurses, med techs, and residents. Med techs acknowledged that they have an hour before and an hour the prescribed time to give medications to residents. Staff stated there have not been times (during AM and PM shift) where one med tech works both floors independently. Due to the complaint allegation not stating specific incidents, residents, dates, or staff, LPA was unable to further investigate. Due to the information above, LPA finds the allegation to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted with Administrator, copy of report was provided via email.