complaint·August 27, 2021

Amended to change Confidential to Public On August 27, 2021, Licensing Program Analyst, (LPA) DeAnna Williams-Lyons arrived at the facility and met with to deliver complaint investigation. Martin Sales Director Benijmin Martin on findings. Community Care Licensing (CCL) received a complaint allegation stating residents do not received meals in a timely manner, Staff do not attend to resident's hygiene care needs in a timely manner and residents aren't assisted with their medication in a timely manner. During the course of this investigation, LPA conducted interviews with staff and residents, reviewed facility records, staff and resident’s records, staff schedules, incident reports, medication logs, and charting notes. Allegation: Residents do not received meals in a timely manner LPA interviewed 5 staff and 4 residents. It was alleged that residents do not receive meals in a timely manner. 5 staff members that were interviewed confirmed that there were some incidents of residents receiving their meals a bit late since Covid-19. To continue see 9099-C...