Incident investigation·September 12, 2023

On 9/12/2023 LPA Tryon visited the facility to look into an incident involving a resident fall/hospitalization. LPA spoke with Resident Services Director Rebecca Reaves. LPA interviewed Ms. Reaves regarding the incident and history and situation; and requested copies of several resident records related to the resident and incident. At this time, it appears staff responded to the fall immediately, assessed the resident and situation, notified responsible parties, and followed up on the situation to the best of their ability given the information available at the time, respecting the resident's and family's wishes and decisions; and when it was found that further follow-up was necessary, staff immediately followed up appropriately. Responsible parties were made aware of the situation and involved in decisions. LPA will review documents provided and consult with CCL managers to determine if anything further is needed or any further action warranted at this time.