complaint·February 16, 2022

On 1/17/22, the facility sent R1 to the hospital due to R1 not getting out of bed. The General Manager contacted R1’s family and met to discuss and advise R1’s family, the facility is unable to take R1 back to the facility due to a change of condition and because he is a safety concern. R1 is a fall risk and is a walker with dementia. The nurse did an assessment and it was determined that R1 was no longer a good fit for the facility. The facility doesn’t have the staff to watch him 24 hours a day, and they do not have the staff to ensure he will not fall, and the family needed to find another placement for R1. A rehabilitation facility was suggested because the resident might be able to access more services to recover better. General Manager stated the facility never provided R1 and/or R1's family a written eviction notice; it was an informational conversation with the family to let them know what their options were going forward. Responsible party moved R1 out of the facility from the hospital. Currently, R1 is at the new placement. It appears there was a communication issue between the responsible party and the General Manager. Based on LPA’s review of records, interviews conducted, and R1 was never given an eviction notice letter or was abandoned at the hospital, the department has determined that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Per California Code of Regulations, Title 22, no citations were issued. An exit interview was conducted and a copy of this report was given to John.