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Inspection visit

complaint

PINES BY COGIR, THELicense 312700739
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Continued from LIC 9099... Based on observation and interviews , LPA observed S1 informing a visitor (SC) to contact R1's Power of Attorney (POA) prior to visitation, S2 informed LPA that POA requested facility to notify him of all R1's visitors. S1 informed LPA it was part of protocol for visitors of R1 to contact POA until today when S2 informed S1 it was no longer a protocol. SC informed LPA that during her previous attempted visitations and calls, SC was informed she would need to inform POA first. As a result of the investigation, LPA finds the allegation to be (S) SUBSTANTIATED - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Although, allegation was found to be substantiated, California Code of Regulations, Title 22, will not be cited as facility has been cited CCR 87468.1(a)(11) on 9/8/2022 for similar allegation in a different complaint, Control Number 25-AS-20220901132401 . Exit interview conducted with General Manager, a copy of the report and appeal rights was left at the facility.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(3)Type B

    87465 Incidental Medical and Dental Care (a) A plan for incidental medical... shall be developed by each facility. The plan shall encourage routine medical...care and provide for assistance in obtaining such care, by compliance with the following: (3) When residents require... hearing aids, the staff... shall assist such persons with their utilization as needed. This requirement is not met as evidenced by: Based on observation, interviews and record review, staff failed to assist hearing aid to R1 as prescribed. This poses a potential health and safety risk to residents in care.

  • 87468.1(a)(11)Type B

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (11) To have their visitors... permitted to visit privately during reasonable hours and without prior notice... This requirement is not met as evidenced by: Based on observation and interviews, Licensee did not ensure R1 was able to visit with visitors without prior notice which posed an potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 8, 2022 inspection of PINES BY COGIR, THE?

This was a complaint inspection of PINES BY COGIR, THE on September 8, 2022. The inspection found no deficiencies and no citations were issued.

Were any citations issued to PINES BY COGIR, THE on September 8, 2022?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.